GENERAL ENQUIRIES & CUSTOMER SERVICE

Please contact us by phone on +61 2 9979 9354 or send us an email at enquiries@freshwaterbrands.com.au

WHOLESALE ENQUIRIES

Please contact us by phone on +61 2 9979 9354 or send us an email at enquiries@freshwaterbrands.com.au

If any item you purchase from Freshwater Farm arrives damaged. faulty, or incorrectly supplied, we will either refund the purchase price and delivery fees or provide a replacement product.

To request a refund or replacement, please contact enquiries@freshwaterbrands.com.au

Please include your order number, the reason for the return, and photographic evidence of any visible damage to lhe item(s). If we request the item to be returned, we will cover lhe return shipping cost.